General Questions

Is the Hip Baby safe for children and adults?

The Hip Baby carriers are manufactured completely free of harmful chemicals, approved by global safety standards, and verified through CER-MARK testing (a world-leading testing and certification company). But it’s not just the materials that are safe, The Hip Baby hip seat design is also made with safety, comfort, and health top of mind.

How does the The Hip Baby work?

To put on The Hip Baby seat carrier safely, wrap it high and tight around your waist (ABOVE your hips), fasten the buckle, adjust the strap to fit snugly around you, and LOCK the buckle. Once The Hip Baby carrier is secure, you can use it as bottle or breastfeeding support for newborns, supporting them with your arms and keeping them at a slant to help with digestion. If your child can hold up their own head, place your baby upright on The Hip Baby seat—flush against your body—keeping an arm around their body, or a hand on their back for support.

It's that easy.

If you want to add the extension belt and shoulder harness it is the same process. 

When can you use the Hip Baby carrier

The Hip Baby seat carriers can typically be used from ages 0-3. You can use the The Hip Baby as bottle or breastfeeding support for newborns. And once they can support their own neck and head—usually between 4-6 months old— you can sit your baby upright on The Hip Baby, while keeping one hand on them for support. The Hip Baby can easily and comfortably support your baby (and your arms and back) until your kid reaches 45 pounds, which is usually around age 3.

Shipping Questions

What if I want to return the kit?

No problem - we offer a 100% Customer Satisfaction Guarantee. Just return within 30 days of purchase and we'll fully refund your order.

Can you ship it as a gift?

The Hip Baby makes for a wonderful gift. After all, who doesn't want to keep their precious one close to them without the hip or bank pain? Just let us know when placing your order and we'll be happy to include a private note of your choosing.

Do you offer international shipping?

Yes, we offer international shipping! Please note that orders that are designated for shipment to countries outside of the U.S. may be subject to taxes, customs duties and fees levied by the destination country ("Import Fees"). These import fees, and well as shipping rates are the responsibility of the buyer.

You will be liable for all import duties, customs and taxes. Depending on the country that you are purchasing from, duty fees may be implemented on out of the country orders. These fees are expected by the country the order arrives in.

Please be aware that The Hip Baby does not have any control over duties, customs and taxes levied by the country your order is being shipped to.  

How long will it take before my order ships?

All orders ship within 1-2 business days and will be shipped by your choice of shipping method. Once your order has been shipped, you will receive a tracking number to the email address provided at the time of order placement.

I just placed my order. Where is my confirmation email?

Please allow up to 2 hours for your confirmation email to be received in your email inbox. We recommend checking your Junk/Spam mailbox as well. If you do not receive a confirmation email, please email us at

Doctors and Chiropractor Approved

Recommended by pediatricians, chiropractors, physical therapists, orthopedists, pelvic floor therapists, and spine surgeons, The Hip Baby seats are safe for babies and parents. The seat is designed to put your baby’s hips in the proper “Spread Squat Position”, both front and back facing, that’s recommended by pediatricians to decrease the risk of hip dysplasia.

Frequently asked question

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